Only users who can ensure that all funds raised  flow directly to a bank account of a registered organization (501c3, 501c7 or like-registered organization/association) and not to a personal bank account.

No, there is no subscription fee to use CrowdChange Lite.  Transaction fees do apply.

CrowdChange Lite includes a 6% transaction fee, along with standard credit card processing fees of 2.3% + $0.30 per transaction. You can choose whether the transaction fee is optional or mandatory for donors to cover at checkout. Optional Fee: Donors can choose whether or not to cover the fee. If they choose to cover it, your fundraiser will receive their full donation amount, and the fee will be added on top of their total. If they choose not to cover it, the fees will be automatically deducted from the donation amount during payment processing. Mandatory Fee: The fee is always added on top of the donation and paid by the donor. Transaction fees are processed automatically with each donation. Note: Upgrading to our standard CrowdChange subscription unlocks a lower transaction fee.

Yes. All fundraisers created on CrowdChange Lite must be approved by the CrowdChange team. Approvals are typically completed within 1 business day. This step ensures: Safety and proper use of the platform and efficient triaging for users whose organizations already have national partnerships or campus-wide subscriptions, so they can be directed to the correct site.

You’ll securely connect your bank account through our Stripe integration. Once linked, you’ll receive automatic direct deposits on the schedule you choose (daily or weekly). CrowdChange does not process funds directly, and neither CrowdChange nor Stripe issue checks—payouts are always by direct deposit only.

CrowdChange Lite includes only the essential fundraising tools, such as: leaderboards, personal and team fundraising pages, ticket sales, sponsorships, registration, and merchandise options, and basic reporting tools which include a full list of donors and detailed transaction information. Please note that CrowdChange Lite does not include access to the full suite of CrowdChange features. To unlock all features, you’ll need to upgrade to our standard subscription.

Absolutely! You can subscribe to CrowdChange at any time. Important: Any fundraisers created before upgrading will remain on CrowdChange Lite. They won’t be transferred to your new site, but you’ll still retain access to them. Standard Subscription Pricing: $49.99/month OR $499/year. Standard Subscription Benefits: Reduced transaction fees, unlimited fundraisers and events, full access to all CrowdChange features, a custom-branded site for your organization, white-glove support from a dedicated Partner Success Manager. For a full list of features, visit: https://www.crowdchange.co/contact-us-plans

That’s great news! If your organization already has a partnership with CrowdChange, you can use their platform for all your fundraisers and events. Not sure how to find your site? Visit our homepage at www.crowdchange.co and click the "Search for your site" button at the top right corner.

View our CrowdChange Lite terms & conditions here: https://www.crowdchange.co/crowdchange-lite-TandC

Our dedicated support team is here for you! We’re available Monday through Friday during business hours, excluding holidays. You can email us anytime at support@crowdchange.co, and we’ll respond within 1 business day.